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FREQUENTLY ASKED QUESTIONS

You can scroll through the FAQs below, or use the search field above

FREQUENTLY
ASKED QUESTIONS

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Please contact us with your suggestions and we will certainly consider.

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No. However, we are working to provide this feature in the later version of the Winter Web App.

Still Need Help

Sorry, GIS files cannot be imported at this time. That said, our built-in mapping tool has been designed from ground up to make it extremely easy for you to create professional looking plow routes, patrol routes, jurisdiction boundaries, and even salt vulnerable areas. 

Check out how easy it is to create a plow route within the Winter Web App:
https://gallery.mailchimp.com/3c9276d25f03671d568432057/images/0cc8ff8f-178e-48d6-88b2-10973fd0aec8.gif

And we’ve also made it extremely easy to capture close-up details of each of your routes:
https://gallery.mailchimp.com/3c9276d25f03671d568432057/images/48507ae7-4758-4ada-a02a-52d1920c56bd.gif

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If you have created a number of maps, you may sometimes find that some of them show up as large icons in the final document. Try regenerating your PDF two or three times. If the problem persists, please contact us.

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Order matters. There are elements in later modules that depend on values entered in the earlier ones. Please start from the top-left (Contact Information) module and work your way to the right, then row by row. Just follow the alphabets, and you should be good to go!

Still Need Help